Hire for how people work
Skills show if they can do the job. Behaviors show how they'll do it. Define what success looks like, then hire people who naturally work that way.
Trusted by 1,000+ organizations globally
Skills get people hired.
Behaviors determine if they stay.
Most organizations hire based on what candidates know and have done. But the reasons people leave—or struggle—often have nothing to do with their skills.
High turnover despite strong resumes
Many qualified hires leave within 18 months when the role doesn't match how they naturally work.
Team friction after onboarding
New hires often clash with team dynamics when behavioral fit is missed, leading to breakdowns and reduced productivity.
Interviews that miss the mark
Standard interview questions reveal what candidates know, but miss how they'll actually approach challenges day-to-day.
Define what behavioral success looks like
Every role and team is different. Crystal doesn't tell you what personality is "best"—it helps you define the behaviors that drive success for your context, then shows how each candidate aligns.
How Crystal Works
A straightforward process that improves every stage of hiring—from defining what you're looking for to helping new hires succeed.
Define the behavioral profile for success
Work with your team to identify the behaviors that matter most for this role in your unique context. What communication style fits? What pace? What decision-making approach? You define what success looks like—not a generic template.
- Analyze what makes current top performers successful
- Consider team dynamics and management style
- Define behavioral expectations for the role
Understand candidate work styles
Candidates complete a brief assessment that reveals their natural behavioral tendencies—how they communicate, make decisions, and approach work. This isn't about "good" or "bad" personalities; it's about understanding preferences.
- Quick, validated behavioral assessment
- Reveals communication and work style preferences
- Candidates gain self-awareness they can use anywhere
Have more insightful conversations
Go beyond rehearsed answers. Use personality insights to ask questions that reveal how candidates actually approach their work. Build rapport faster and have more authentic conversations.
- Personality-informed interview questions
- Tips for building rapport with each candidate
- Understand what motivates and energizes them
Ask about specific results they've achieved
Give them time to think before expecting answers
Be direct—they appreciate straightforward questions
Set new hires up for success
Share insights with managers and teammates so everyone can adapt their communication from day one. Reduce the ramp-up time by helping the team understand how to work together effectively.
- Manager coaching for effective communication
- Team introduction playbooks
- Faster integration and relationship building
Better hiring, better teams
Understanding behavioral fit improves the entire employee journey—not just the hiring decision.
Better interviews
Move beyond surface-level questions. Understand each candidate's natural style to have deeper, more revealing conversations.
Smoother onboarding
Give managers and teammates the insights they need to communicate effectively with new hires from day one.
Informed team building
See how a candidate's style complements or challenges existing team dynamics before making decisions.
Self-aware candidates
Candidates gain valuable insights about their own work style—useful regardless of whether they're hired.
Trusted by organization leaders
See why teams use Crystal to build stronger relationships and work better together.
"I don't know where we would be without Crystal... I absolutely love it."
"Crystal is like magic. It gives us x-ray vision allowing us to see and understand someone quickly."
"With Crystal, I'm at least 30-35% quicker at building meaningful relationships."
Ready to transform your hiring?
Join thousands of HR professionals who use Crystal to make better hiring decisions, reduce turnover, and build high-performing teams.
Fast setup • Enterprise support • Pilot programs available